Privacy Policy
Privacy Policy for Sunvale Homes
Effective Date: September, 2025
This Privacy Policy outlines how Sunvale Homes ("we," "us," or "our") collects, utilizes, and safeguards your personal information when you engage with our Facebook page and any related services. We are committed to protecting your privacy and ensuring transparency in our data practices. This policy is designed to comply with Facebook's requirements and applicable privacy legislation.
Information We Collect
We may collect various types of information from and about users of our Facebook page, including:
Personal Information You Provide: This includes your name, email address, phone number, and any other details you voluntarily share when you contact us through messages, forms, or comments.
Information from Your Public Profile: When you interact with our page (e.g., by liking or commenting), we may have access to information from your public Facebook profile, such as your name and profile picture.
Usage Information: We may collect non-personal information about your interactions with our page, such as the content you view and the actions you take. This is often aggregated and anonymized.
Information from Facebook Page Insights: We use Facebook Page Insights to understand the performance of our page and the demographics and interests of our audience. This data is provided to us in an aggregated, anonymous format by Facebook.
How We Use Your Information
The information we collect is used for the following purposes:
To Communicate with You: We use your contact information to respond to your inquiries, provide information about our homes and communities, and offer customer support.
For Marketing and Promotions: With your consent, we may send you marketing communications about our products, services, and events that we believe may be of interest to you.
To Improve Our Services: We analyze user engagement and feedback to enhance our offerings, customer service, and the content on our Facebook page.
To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal processes.
Sharing of Your Information
Sunvale Homes does not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:
With Service Providers: We may share your information with third-party service providers who assist us in operating our business and Facebook page, such as marketing agencies and IT support. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to conform to the edicts of the law or comply with legal process served on us.
Cookies and Tracking Technologies
Our website, which may be linked from our Facebook page, may use cookies and similar tracking technologies to enhance your browsing experience. Please refer to the privacy policy on our website for detailed information about our use of these technologies.
Data Security
We have implemented reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
Your Rights
You have certain rights regarding your personal information, including the right to:
Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to certain legal exceptions.
To exercise these rights, please contact us using the information provided below.
Links to Other Websites
Our Facebook page may contain links to other websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing them with any personal information.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our Facebook page or through other communication channels.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Sunvale Homes
construction@sunvalehoms.com
17 Swain Crescent, Collingwood, ON L9Y 5T3
(519) 341-6443